Pointer from moderator: A criticism of the Bell Atlantic phone company has been circulating on the Net, put out by the Communications Workers of America (the union of phone workers). While the posting concerns mostly working conditions and compensation, it does make some comments relevant to the building of the information infrastructure and the provision of services to customers. I have put it on our ftp site under the Announcements directory as CWA-on-Bell-Atlantic. The response by Bell Atlantic (let no one say this mailing list is one-sided) appears at http://www.ba.com/nr/95/aug/sick.html. Andy ~=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~-~=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~ Posted by -- Andrew Oram -- •••@••.••• -- Cambridge, Mass., USA Moderator: CYBER-RIGHTS (CPSR) World Wide Web: http://jasper.ora.com/andyo/cyber-rights/cyber-rights.html http://www.cs.virginia.edu/~hwh6k/public/cyber-rights.html FTP: ftp://jasper.ora.com/pub/andyo/cyber-rights You are encouraged to forward and cross-post messages and online materials, pursuant to any contained copyright & redistribution restrictions. ~=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~-~=-=-=-=-=-=-=-=~=-=-=-=-=-=-=-=-=~